Result preview does not show correctly

bittware · Thu Mar 02, 2017 2:08 am

Hi,
Could you help to clarify how to setup in order to make the result preview field shows up correctly?
Please refer to the attachement for the screenshot.
Thanks.

philr · Thu Mar 02, 2017 8:12 pm

Hi, it works for me with those exact characters. Have you pushed the test button? That triggers the preview.

Cheers
Phil

bittware · Sat Mar 11, 2017 3:41 pm

I don't think the content really matters.
It's about the pixel or resolution setting.
The test result preview field was covered hence I can not get any clue from it.

philr · Sun Mar 12, 2017 8:26 am

Hi, was the screenshot above from your machine? It looks fine to us. Are you able to post a screenshot that better illustrates your problem.

Cheers
Phil

bittware · Mon Mar 13, 2017 12:38 pm

Hi,
Please see the attached screenshot.
There is no test result field showing up.

philr · Thu Mar 16, 2017 12:34 am

HI, that's very strange. Do you have any idea why thats happening on your machine? We havnt seen it before. Could you try resizing the window to see if that helps? Or maybe you could try adjusting the display scaling from windows control panel.

Phil

philr · Thu Mar 16, 2017 12:39 am

HI, that's very strange. Do you have any idea why thats happening on your machine? We havnt seen it before. Could you try resizing the window to see if that helps? Or maybe you could try adjusting the display scaling from windows control panel.

Phil

bittware · Thu Mar 16, 2017 3:18 am

I tried, but it did not help.
This happened on my two different computers.

philr · Sat Mar 18, 2017 4:11 am

In your screenshot your fonts look different to the standard. Have they been changed? What version of windows are you using?

bittware · Mon Mar 20, 2017 7:12 am

Nothing changed.
windows7 sp1 64-bit