Trouble with Installer built with Builder

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griiker
Posts: 19
Joined: Wed Jun 27, 2018 12:27 am

Trouble with Installer built with Builder

Post by griiker » Mon Aug 20, 2018 2:26 am

Hi:

I've built an installer with the instaler builder, but when I try it, I get this message: "A portion of the folder path " is invalid. it is either empty or exceeds the length allowed by the system" I've tried the builder before, and made another installer and it works just fine. so what is wrong here?

Thanks

griiker

philr
Posts: 193
Joined: Mon May 26, 2014 10:58 am

Re: Trouble with Installer built with Builder

Post by philr » Tue Aug 21, 2018 6:45 am

Hi Griiker, I have emailed you regarding this. Once we know what the issue is ill post a reply here so it can help others.

Cheers
Phil

griiker
Posts: 19
Joined: Wed Jun 27, 2018 12:27 am

Re: Trouble with Installer built with Builder

Post by griiker » Tue Aug 21, 2018 7:46 pm

The issue seems to be related with the number of characters in the file path way. (perhaps too many subfolders.

Paul
Posts: 15
Joined: Wed Jun 10, 2015 10:35 pm

Re: Trouble with Installer built with Builder

Post by Paul » Tue Aug 21, 2018 11:29 pm

Hi Griiker,

I'm wondering if you put a path in the "Destination Folder" field in the "Edit Project Item" dialog?

Normally this isn't needed. When it is blank, the project item will get installed in the main install folder. You can put a folder name here to have it installed in a sub folder. A full path might end up with a subfolder that is too long though.

I'm going to update the UI to make this a bit clearer.

Do you think it might be the problem?
Paul.

griiker
Posts: 19
Joined: Wed Jun 27, 2018 12:27 am

Re: Trouble with Installer built with Builder

Post by griiker » Wed Aug 22, 2018 4:15 am

That solved it! Being a relative newbie, what is patently obvious to more experienced arduinozens is a lot less clear to a beginner like me. often these things are so simple!

thanks

griiker

Paul
Posts: 15
Joined: Wed Jun 10, 2015 10:35 pm

Re: Trouble with Installer built with Builder

Post by Paul » Wed Aug 22, 2018 8:55 am

We'd like it to be simple for all. Still a little ways to go, but feedback really helps us understand where we need to improve. So thanks for getting in touch!

Please don't hesitate to reach out if you have any more problems.
Have a great day,
Paul.

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