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Result preview does not show correctly
Posted: Thu Mar 02, 2017 2:08 am
by bittware
Hi,
Could you help to clarify how to setup in order to make the result preview field shows up correctly?
Please refer to the attachement for the screenshot.
Thanks.
Re: Result preview does not show correctly
Posted: Thu Mar 02, 2017 8:12 pm
by philr
Hi, it works for me with those exact characters. Have you pushed the test button? That triggers the preview.
Cheers
Phil
Re: Result preview does not show correctly
Posted: Sat Mar 11, 2017 3:41 pm
by bittware
I don't think the content really matters.
It's about the pixel or resolution setting.
The test result preview field was covered hence I can not get any clue from it.
Re: Result preview does not show correctly
Posted: Sun Mar 12, 2017 8:26 am
by philr
Hi, was the screenshot above from your machine? It looks fine to us. Are you able to post a screenshot that better illustrates your problem.
Cheers
Phil
Re: Result preview does not show correctly
Posted: Mon Mar 13, 2017 12:38 pm
by bittware
Hi,
Please see the attached screenshot.
There is no test result field showing up.
Re: Result preview does not show correctly
Posted: Thu Mar 16, 2017 12:34 am
by philr
HI, that's very strange. Do you have any idea why thats happening on your machine? We havnt seen it before. Could you try resizing the window to see if that helps? Or maybe you could try adjusting the display scaling from windows control panel.
Phil
Re: Result preview does not show correctly
Posted: Thu Mar 16, 2017 12:39 am
by philr
HI, that's very strange. Do you have any idea why thats happening on your machine? We havnt seen it before. Could you try resizing the window to see if that helps? Or maybe you could try adjusting the display scaling from windows control panel.
Phil
Re: Result preview does not show correctly
Posted: Thu Mar 16, 2017 3:18 am
by bittware
I tried, but it did not help.
This happened on my two different computers.
Re: Result preview does not show correctly
Posted: Sat Mar 18, 2017 4:11 am
by philr
In your screenshot your fonts look different to the standard. Have they been changed? What version of windows are you using?
Re: Result preview does not show correctly
Posted: Mon Mar 20, 2017 7:12 am
by bittware
Nothing changed.
windows7 sp1 64-bit